Terms & Conditions

Over 30 years of nutritional
expertise and excellence

Terms & Conditions


Standard delivery for UK mainland takes 3 -5 working days from date of despatch. For out of stock items please allow a maximum of 21 days delivery.  Parcels up to and including 2kg have a standard charge of £3.30. Parcels 2kg to 20kg have a standard charge of £7.99. Multiple items may be purchased up to the 20kg maximum and will only be charged the one delivery fee of £7.99 when the delivery address remains the same.

For overseas orders heavy and bulky items, an additional charge will apply.

All orders paid for by credit/debit card must be delivered to the address of the card holder.


No expendable items can be returned once purchased on the website.

This returns policy does not affect your statutory rights as a consumer.


All purchases made via this Website are subject to these Terms and Conditions.

You must accept and agree to these Terms and Conditions before making any purchase from this Website.

We accept payment using the following major cards: Visa, Visa Debit, Visa Electron, MasterCard, Maestro and Solo.

Our card payment service is provided by Sage Pay (Payment Service Provider) and A-One Feed Supplements Ltd does not at any material time have access to customer card details. Sage Pay is audited annually under the Payment Industry Data Security Standards (PCI DSS) and is fully approved Level 1 payment services provider, which is the highest level of compliance.

All transactions will be processed in British Pounds Sterling at the prevailing exchange rate operated by our clearing merchant bank.


Many factors such as the size of your order, currency and raw material price variations, manufacturer price changes and competitor prices affect the price of product that we sell.

Prices listed on our web site are not binding, however should the prices differ we will advise you immediately.  Errors and omissions excepted.


All goods remain the property of A-One Feed Supplements Ltd until such time as they have been paid for in full.


Product details and descriptions are correct at the time of creation of the site. However, due to constant product development and more efficient sourcing of product, A-One Feed Supplements Ltd reserve the right to substitute or update products with amended or improved products at any time.


When you place orders with us, all your payment information is handled securely by our payment provider Sage Pay, over a 128-bit SSL encrypted connection.  Sage Pay is Level 1 PCI DSS Compliant.  The secure server software (SSL) encrypts all information you input before it is sent to Sage Pay. A-One Feed Supplements Ltd do not have any access to your payment information.  All non-payment information related to your order and account are stored in our secure hosting environment.  Furthermore, as required by the UK Data Protection Act, we follow strict security procedures in the storage and disclosure of information which you have given us, to prevent unauthorised access. Our security procedures mean that we may occasionally request proof of identity before we are able to disclose sensitive information to you.

A-One Feed Supplements Ltd will not sell, trade or rent your personal information to others.